Public sector solutions
Phony for the Public Sector
Citizen notifications, appointment systems, and public service alerts that work on every handset.
Reach every citizen
SMS works on any handset, with no app to install and no data plan required.
- Public service and emergency alerts
- Appointment confirmations and reminders
- “Document ready” notifications
- Messaging in Arabic and French
Service without the queue
Voice AI and automated replies handle routine enquiries so your counters focus on cases that need a person.
- Voice AI for high-volume enquiry lines
- Appointment booking and rescheduling
- Status updates on citizen requests
- Escalation to an agent with full context
Traceable and accountable
Every message is traceable and access is limited to the people concerned.
- Complete audit log per send
- Role-based access per department
- Approved template governance
- Data handling aligned with Law 09-08
Frequently asked questions
Everything you need to know before getting started.
Ready to bring every channel together?
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