E-commerce solutions
Phony for E-commerce
Order alerts, abandoned cart recovery, OTP, and promotional campaigns that protect your margins.
Recover the carts you already paid for
Most abandoned carts come back with a well-timed message on the channel the shopper actually reads.
- Cart recovery sequences on SMS and WhatsApp
- Back-in-stock and price-drop alerts
- Promotions segmented by purchase history
- Orders attributed to the message that drove them
Post-purchase without support tickets
Proactive delivery updates are the fastest way to cut “where is my order?” contacts.
- Order, shipping, and delivery notifications
- Cash-on-delivery confirmation before dispatch
- Return and exchange journeys
- Review request after delivery
Checkout and accounts secured
OTP and fraud alerts travel on dedicated routes, so verification never queues behind marketing traffic.
- OTP API with rate limiting
- Prioritized transactional routing
- 99.9% platform SLA
- REST API, webhooks, and SDKs
Frequently asked questions
Everything you need to know before getting started.
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