Automation
Visual workflow builder for every journey
Design customer journeys that span SMS, WhatsApp, Voice AI, and surveys — without writing glue code for every step.
Drag-and-drop journeys
Start from triggers like signup, purchase, missed call, or QR scan. Add delays, conditions, and multi-channel actions.
- Event & schedule triggers
- If/else branching
- Wait & time-window steps
- Reusable journey templates
Cross-channel orchestration
Prefer WhatsApp when available, fall back to SMS, escalate to Voice AI — all in one flow.
- Channel fallback logic
- A/B path testing
- Human handoff steps
- Consent & quiet hours
Built for ops & engineering
Marketers configure journeys; developers extend with webhooks and custom actions via the API.
- Webhook actions
- CRM sync steps
- Versioning & audit logs
- Performance analytics per step
Frequently asked questions
Everything you need to know before getting started.
Ready to unify every customer conversation?
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